Shipping
Pre-order items are clearly marked on the product page with their estimated shipping date. If your order contains both pre-order and in-stock items, it will ship once all items are available.
Delivery Times
- UK: 2–3 business days
- International: 3–5 business days
International orders may be subject to import taxes or customs duties, which are the responsibility of the customer.
Returns & Cancellations
You can cancel your order at any time before it has been fulfilled and shipped through our Returns & Cancellations portal.
We accept returns worldwide within 14 days of delivery. To qualify for a refund, items must be unworn, unused, with original tags attached and returned in their original packaging.
Once your return has been received and approved, your refund will be issued to your original payment method.
Need help? If you experience any issues cancelling or returning your order, our team will be happy to assist you. Contact us anytime at support@remyxlondon.com.